Are Your Clients Satisfied? Ask Them.

Most lawyers are quite sure that their clients are satisfied. If you ask them why they are so sure, the most likely response is, "I just know they are." Well, how do they know?

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Categories: Practice Management
Roy greatly assisted our firm to face its future and confront current problems. We appreciated his good counsel, responsiveness and availability to “coach.”" Read the rest
– Partner, mid-sized Phoenix AZ, law firm

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